Privacy Policy
At Eloryen, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
1. Personal Information Collected
When you make a purchase through our store, we collect the personal information you provide, such as your name, shipping address, billing address, phone number, and email address.
We also automatically receive your IP address, browser type, and operating system to improve site security, optimize performance, and enhance your shopping experience.
Email Marketing
With your explicit consent, we may send you promotional emails about Eloryen, new products, and special updates. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at info@eloryen.com.
Analytics & Advertising
To improve our website and marketing performance, we use tools such as Google Analytics and the Meta (Facebook) Pixel. These tools help us understand user behavior, measure advertising effectiveness, and deliver relevant offers.
Cookies may be shared with our advertising, social, and analytics partners.
Google Analytics
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Tracks visits, page interactions, and navigation paths.
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Helps us improve site performance, usability, and ads.
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Google and its partners use cookies to deliver ads based on your interests.
You can opt out of Google Analytics Advertising Features via your Google Ads settings or read more in the Google Privacy Policy.
Meta (Facebook) Pixel
Facebook and third parties may use cookies, web beacons, and similar technologies to collect information from our website and the internet for personalized advertising.
You can manage your ad preferences in your Facebook Ads Settings, or use AboutAds and YourOnlineChoices.
2. Consent
By providing personal information to complete a purchase, verify payment, arrange delivery, or process a return, you consent to our collection and use of that information for the specific purpose of fulfilling your order.
If we ask for personal information for a secondary purpose (such as marketing), we will either ask for your explicit consent or give you the opportunity to decline.
To withdraw your consent, contact us at info@eloryen.com.
3. Disclosure
We may disclose your personal information if required by law, or if you violate our Terms of Service.
4. Hosting & Platform
Our website eloryen.com is securely hosted by a global provider with SSL (https://) encryption and firewalls.
Our e-commerce operations are powered by Shopify Inc., which securely stores your information behind industry-standard protections.
Payments
If you complete your purchase using a direct payment gateway, Shopify securely stores your credit card data in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
Your transaction data is stored only as long as necessary to complete the purchase, and then it is automatically deleted.
All payment gateways comply with PCI-DSS, which is managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).
For more information, please review the Shopify Privacy Policy.
5. Third-Party Services
Third-party providers (such as payment processors or shipping carriers) collect, use, and disclose your information only to the extent necessary to perform their specific functions.
Some of these providers may be located in jurisdictions outside your own, meaning your data may become subject to foreign laws.
Once you leave our store’s website or are redirected to a third-party site or application, this Privacy Policy no longer applies.
We encourage you to read the privacy policies of those third parties carefully.
6. Security
We take industry-standard precautions to protect your personal information against loss, misuse, and unauthorized access.
However, please note that no online transmission or electronic storage method is 100% secure.
When you provide payment details, the information is encrypted using SSL and stored with AES-256 encryption.
Cookies
We use cookies to improve your shopping experience and analyze website performance. Common cookies include:
| Cookie Name | Purpose | Duration |
|---|---|---|
_session_id |
Stores session info (referrer, landing page) | Session |
_shopify_visit |
Tracks visits | 30 minutes |
_shopify_uniq |
Counts unique visits | 1 day |
cart |
Stores cart contents | 2 weeks |
_secure_session_id |
Secure session identifier | Session |
storefront_digest |
Verifies access if store is password-protected | Session |
You can disable cookies through your browser settings, but some features of our website may not function properly without them.
7. Age of Consent
By using this website, you confirm that you are at least the age of majority in your country or state of residence, or that you have provided consent for your minor dependents to use this site.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes take effect immediately upon posting on this page.
If Eloryen is acquired or merged with another company, your personal information may be transferred to the new owner so that we can continue providing services to you.
Questions & Contact
If you would like to access, correct, amend, or delete any personal information we hold about you, or if you have questions or complaints regarding this Privacy Policy, please contact our Privacy Officer:
Eloryen
Email: info@eloryen.com