Terms of Service

Overview

This website is operated by Eloryen (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website and any purchases made through it.
By visiting or purchasing from this website, you agree to be bound by these Terms and by the following policies, which are incorporated by reference:

These Terms apply to all users of the website, including visitors, customers, merchants, and content contributors. Please read these Terms carefully. If you do not agree with them, do not access or use our website or services.

1. Acceptance & Eligibility

By using this website, you represent that you are at least the age of majority in your country or region and have the legal capacity to enter into a binding contract.
If you are purchasing on behalf of a minor, you confirm that you have obtained the minor’s consent and accept these Terms on their behalf.

2. Account & Acceptable Use

You agree not to use this website or our products for any illegal or unauthorized purpose. You must not:

  • Violate any applicable laws or regulations (including copyright laws);

  • Transmit malware, viruses, worms, trojans, or any harmful code;

  • Copy, reproduce, resell, or exploit any part of the Service without our prior written consent;

  • Interfere with the operation of the website or overload our systems.

Violation of these Terms may result in immediate termination of your access to the Service.

3. Hosting, Platform & Data Security

Our website eloryen.com is hosted by a secure global provider and uses Shopify Inc. as our e-commerce platform.
All payment data is processed following PCI-DSS standards. Your personal and transaction information is protected by SSL encryption and stored securely.

For more details, you may review Shopify’s terms and privacy policy directly on their official website.

4. Product Warranty

We offer a 30-day warranty from the date of delivery for defects caused by normal use.
This warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.

To submit a warranty claim, please contact info@eloryen.com within 5 days of discovering the defect.
After reviewing your request, we will provide return instructions.
Unless otherwise stated, you are responsible for the initial return shipping costs.

Each claim will be assessed individually, and not all defects may qualify for warranty coverage.

5. Orders, Returns & Shipping

Order processing, delivery times, and return or refund conditions are governed by our dedicated policies:

You are responsible for ensuring that all delivery information entered at checkout is accurate.
Eloryen is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is owned or licensed by Eloryen and protected under applicable intellectual property laws.
You may not reproduce, distribute, or use any of our copyrighted material, trademarks, or brand assets without our prior written consent.

7. Limitation of Liability & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELORYEN AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS.

Our total liability for any claim related to these Terms or a purchase shall not exceed the amount paid by you for the specific product(s) in question.

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you in certain cases.

8. Termination

We reserve the right to suspend or terminate your access to this website at any time and for any reason, including violation of these Terms.
Upon termination, your right to use our Services will immediately cease.

9. Modifications to These Terms

We may update or modify these Terms at any time without prior notice.
Updated versions will be posted on this page with a revised effective date.
Your continued use of our website after updates are posted constitutes your acceptance of the revised Terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of [[Country / State]], without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms shall be resolved exclusively in the competent courts of [[City, Country]], unless otherwise required by applicable law.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Eloryen
Email: info@eloryen.com
Address: [[Street, City, ZIP, Country]]
Company Registration Number: [[Company Number]]